FAQs

Can I Choose a Custom Size Not Listed On Your Website?

We can produce our products to most sizes so if the size you want is not listed on our website then please contact us through the (contact us) page and we will get back to you within 24hrs.

What is the best size for my image?

This is dependent on the size of print you are looking to purchase, put simply, the larger the size of your finished print, the larger the file size of your image should be.

We have an image quality checker within our virtual preview, which will alert you of a low quality image that may result in a poor quality print. Our image checker is set to flag up any image 1000 pixel by 1000 pixel or smaller in size, a simple example of a low quality image would be one downloaded from Facebook, although it looks good on screen it may not look so good in print.

What file format do you accept?

The best format for uploading is JPEG. If you are unable to save your files as a JPEG or have vector images you wish to have printed, please contact us for a different method of upload.

What is the maximum file size I can upload?

Our virtual uploader can accept JPEG file sizes up to 20mb. Be aware that images of this size can take a long time to upload depending on the speed of your Internet connection. If you’re having problems uploading a selected image please contact us for advice.

Red Eye / Date Removal

We can remove red eye and dates that distract from your image, we do this for free but you will need you to notify us of this, during the end of the ordering process you have an option to enter extra information or notes please leave your request here.

Is My Image Quality Good Enough? 

We will alert you if your image isn't of sufficient quality for print production. We won't stop you though, and please bare in mind this is only a guide.

Will my prints fade over time?

We print using only canon archival inks that have been vigorously tested giving them a guaranteed 75 year fade free lifespan.

Are your products made to order?

Yes, every product we sell is made specifically to order we do not have any off the shelf products and pride ourselves on our workmanship.

Does my artwork come ready to hang?

Our framed products all use slightly different hanging systems which we supply with the product ready for you to attach and hang.

Trade Printing

We try to offer the best prices to all our customers.

We do offer a trade discount for quantity orders, we currently produce work to a wide variety of companies and services including the print on demand sector, Interior Designers, Architects, Hotel Chains etc. For more information and the criteria needed to become a trade customer please contact us through the (contact us) page